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Frequently Asked

Have a question about our artists or service? Browse our frequently asked questions. For everything else, please reach out directly at

Each piece is made to order, we do not accept returns or offer a refund for change of mind. However, if your piece is damaged during the shipping process or arrives with any imperfections, please contact us at

Please contact us at to discuss.

Please refer to SHIPPING under each artist’s available work. Once shipped, you’ll receive a FedEx tracking number from us so you can track your delivery.

If your art arrives in anything less than perfect condition, please let us know immediately. Send photos to and show the damaged piece and the box that it came in.

If your order has been marked as delivered but you have not received it, please let us know by emailing and we will track it down.

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